 Ealing Council has implemented an advanced software solution from Mayrise Systems to manage the co-ordination of works on the highway. MAYRISETM Street Works enables the Highways Management Division of Ealing Council to automatically receive and process applications for works from both internal and external contractors. The system also facilitates the mapping of intended works, issuing of works licences and the ongoing monitoring and inspection of works on the highway.
‘MAYRISE' was previously used by Ealing's Highway consultants; however in a move to improve customer service and regain control the Council's Highway Management Department brought the Street Works service back in-house. Supported by Mayrise Systems and the Council's ICT contractor, the project to move software, data and personnel was completed on schedule with minimum disruption to the service.
Ealing Council has a statutory obligation to co-ordinate works on the highway as laid down in section 59 of the News Roads and Streetworks Act 1991. This function was until recently carried out by the Council's contractor Mouchel Parkman who used MAYRISE Street Works to automatically collate street work notices from external contractors, co-ordinate works on the highway and manage site inspections and defect reporting. Having decided to bring the Street Works service back in-house Ealing Council had to minimise the disruption to third party organisations submitting Street Work Notices, ensure continuity of service and preserve historical information contained within the system.
"We could not have completed this project without the support of the Council's Highway Management staff, Mayrise Systems, Mouchel Parkman and Mr Tulga Regis representing our ICT contractor, Serco" said Anselm Igbinigie, ICT Support & Development. "We took the system down at 4 o'clock on one day and were up and running by 9 o'clock the next, having completely restructured the system set up to fit the Council's existing IT structure. Mayrise then provided additional support and product training to ensure we were able to get the most out of the Street Works system - their personnel were highly knowledgeable, friendly and patient."
"The objective of bringing the street works service back in-house was the need to be fully compliant with the Network Management Duty as prescribed in Part 2 of the Traffic Management Act 2004 in which local authorities are required to manage their road network and the network of neighbouring authorities in the most efficient and safest way. The major factor causing disruption to the network is road works and the best management tool to achieve better planning and coordination of utilities and highways work is through the Street register," Igbinigie continued. "By bringing the street works function back in-house we can improve the service we provide to residents and third parties and increase our control of all highways works and services within the borough."
Enquiries to Mark Clarke at Mayrise Systems: Tel. +44 (0)1453 827 400, www.mayrise.co.uk
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